The Connecticut DCF Voluntary Services Program is designed for children who have mental health and/or behavioral needs requiring services that the family does not otherwise have access to.
It is a kinder and softer way that DCF helps families without accusing them of any wrongdoing or filing Neglect Petitions in the Juvenile Court to remove them as guardians.
To start the process, a parent or guardian calls the Careline for a case intake. Then within five business days, another state Social Worker will contact the family to arrange a face-to-face meeting. At that time, the family will be provided with an Application and have an opportunity to get some general questions answered. The family must then submit a completed Application within 60 days.
DCF will decide within two weeks after they receive the Application whether the family is eligible to receive Voluntary Services.
There is a right to appeal if the initial Application is denied or if the state wishes to terminate Voluntary Services which they have already provided.
Here’s how it works:
1. Make a written request for an Adminstrative Hearing within 14 days of the denial.
2. The Hearing will be held within 30 days.
3. The issue at the Hearing is limited to whether DCF properly applied the eligibility criteria and the admissions restrictions as set forth in their Regulations.
Hiring a lawyer for the Hearing is typically a good idea given what is at stake and the legal complexity of the Hearing. Please email me or call (203) 259-5251 if you have issues with DCF Voluntary Services.